"I smell gas," my wife says, coming up from our basement, which is like the setting of a Stephen King novel.
"I do too, sometimes," I muse, from the sofa. "The house is 115 years old. It must be because of the cold."
It was 0 degrees this morning. Now it's warmed up to 16.
"I'm going to call Nicor," she says. It's about 2 p.m.
I did not leap up, shouting, "The hell you are!" Which, had I known what is coming, I might have done. I would suggest we instead crack a window in the basement and wait for spring.
But nobody wants to blow up. Houses sometimes do that. Ka-boom. I raise no objection. She calls.
Meanwhile the dog, which has had tummy troubles, fixes me a meaningful look. We go outside just as the Nicor guy arrives in a white pick-up truck. My wife goes to let him in.
The dog and I walk. I'll draw the veil. When we return, the Nicor guy is in the basement, waving a wand attached to some device around some rusty pipes by the far wall, by the fuse box. He explains that he's shutting off the gas. Get a plumber, fix the leak.
"And then you'll come back?" I say, hopefully, trying to get up to speed and process this development.
"Someone will, yes."
I did not foresee this development. It seems important to get all the information I can from him while he's here. He shows me where the leak is.
"Shouldn't you tag it or something?" I say, worried about my ability to point out the proper spot should a plumber actually arrive in the near future.
"I do too, sometimes," I muse, from the sofa. "The house is 115 years old. It must be because of the cold."
It was 0 degrees this morning. Now it's warmed up to 16.
"I'm going to call Nicor," she says. It's about 2 p.m.
I did not leap up, shouting, "The hell you are!" Which, had I known what is coming, I might have done. I would suggest we instead crack a window in the basement and wait for spring.
But nobody wants to blow up. Houses sometimes do that. Ka-boom. I raise no objection. She calls.
Meanwhile the dog, which has had tummy troubles, fixes me a meaningful look. We go outside just as the Nicor guy arrives in a white pick-up truck. My wife goes to let him in.
The dog and I walk. I'll draw the veil. When we return, the Nicor guy is in the basement, waving a wand attached to some device around some rusty pipes by the far wall, by the fuse box. He explains that he's shutting off the gas. Get a plumber, fix the leak.
"And then you'll come back?" I say, hopefully, trying to get up to speed and process this development.
"Someone will, yes."
I did not foresee this development. It seems important to get all the information I can from him while he's here. He shows me where the leak is.
"Shouldn't you tag it or something?" I say, worried about my ability to point out the proper spot should a plumber actually arrive in the near future.
"We only do that for complicated leaks," he says. He shows me the valve he used to shut our boiler off, the boiler that would normally be filling the radiators with hot water, heating our house. But now won't be doing that. Because the gas is off.
Then he's gone.
He briefly reappears outside the house, locking the meter no doubt. I suppress an urge to bolt outside, wading up to him in the snow, drop to my knees, hands clasped in front of me. "Please, PLEASE turn our gas back ON!"
It's about 2:30 p.m. "Panic" is the wrong word. "Focus," is closer. Get a plumber, get him in here, get the pipe fixed, get Nicor back, turn on the gas. I feel magnificently focused.
My wife steps in. We have a magnet. In the kitchen. With the phone number of Village Plumbing. I call. Explain the situation.
"I'll call you back," the lady on the other end says.
While I'm doing this, my wife remembers that we pay $5 a month for Nicor Home Solutions. Which, in theory, is supposed to help with this kind of thing. She phones and gets put on hold. I open the taps to a trickle in all the bathrooms, the kitchen, and the slop sink in the basement. Keep the pipes from freezing. That feels like decisive action.
Then he's gone.
He briefly reappears outside the house, locking the meter no doubt. I suppress an urge to bolt outside, wading up to him in the snow, drop to my knees, hands clasped in front of me. "Please, PLEASE turn our gas back ON!"
It's about 2:30 p.m. "Panic" is the wrong word. "Focus," is closer. Get a plumber, get him in here, get the pipe fixed, get Nicor back, turn on the gas. I feel magnificently focused.
My wife steps in. We have a magnet. In the kitchen. With the phone number of Village Plumbing. I call. Explain the situation.
"I'll call you back," the lady on the other end says.
While I'm doing this, my wife remembers that we pay $5 a month for Nicor Home Solutions. Which, in theory, is supposed to help with this kind of thing. She phones and gets put on hold. I open the taps to a trickle in all the bathrooms, the kitchen, and the slop sink in the basement. Keep the pipes from freezing. That feels like decisive action.
I stand in the living room, and can feel the house cool.
Twenty minutes pass. I phone the plumber back. "He'll be there within an hour," she says, with a note of exasperation. "I'll call you when he's on the way."
"Within an hour?" I say, grasping at hope. Yes, within an hour.
Nicor Home Solutions finally picks up after a half an hour. They want to know if any of us have COVID. My wife explains we do not. They too have a plumber who would also be here, also within an hour. My wife wonders should she have him come.
"Yes!" I say, con brio. "Between the two of them, one of them should show," I am normally the most laissez faire, let-things-work-themselves out kind of guy. Let's wait for the free Nicor plumber. We've been paying five bucks a month for, Jesus, probably 20 years. Might as well get a return for our investment.
Twenty minutes pass. I phone the plumber back. "He'll be there within an hour," she says, with a note of exasperation. "I'll call you when he's on the way."
"Within an hour?" I say, grasping at hope. Yes, within an hour.
Nicor Home Solutions finally picks up after a half an hour. They want to know if any of us have COVID. My wife explains we do not. They too have a plumber who would also be here, also within an hour. My wife wonders should she have him come.
"Yes!" I say, con brio. "Between the two of them, one of them should show," I am normally the most laissez faire, let-things-work-themselves out kind of guy. Let's wait for the free Nicor plumber. We've been paying five bucks a month for, Jesus, probably 20 years. Might as well get a return for our investment.
But this does not seem one of those coast-along situations. Plus I do not have faith in people. Nicor took half an hour to pick up the phone. It would take them half a week to get here. I have no point of reference here. I don't remember this happening to anybody I know.
I leap on Twitter and Facebook to inform the Hive. I could see needing to tap their intelligence. I lay out the story, ending, "The plumber is, in theory, on the way. I'll keep you posted."
The Village Plumbing plumber arrives, and I somehow resist the impulse to hug him in greeting. Tall, handsome, he has worked on our boiler before. I lead him to the the fitting that the Nicor guy had pointed out. He applies wrenches to it, conducting a monologue on the relative merits of gas company practice now versus in years past that discretion dictates I do not record. He opens the pipe up, observes that it is rather loosely sealed.
Even as he is doing this, he informs us to call Nicor back up right now and tell them that the problem is fixed and they were to come back now and turn the gas on. Star the process.
"Do you have any space heaters?" Eric the Plumber asks.
"No," I say. "I don't think they would be much help in a place this large."
"They can do a surprisingly good job." This worries me. I do not want to heat my house with space heaters. I want the heat back on, and just raising the subject seems to imply that is in question. He speculates whether Nicor will pressure test the lines when they return—could cause other leaks. Old house like this, one you jiggle one pipe, others could go.
The Village Plumbing plumber arrives, and I somehow resist the impulse to hug him in greeting. Tall, handsome, he has worked on our boiler before. I lead him to the the fitting that the Nicor guy had pointed out. He applies wrenches to it, conducting a monologue on the relative merits of gas company practice now versus in years past that discretion dictates I do not record. He opens the pipe up, observes that it is rather loosely sealed.
Even as he is doing this, he informs us to call Nicor back up right now and tell them that the problem is fixed and they were to come back now and turn the gas on. Star the process.
"Do you have any space heaters?" Eric the Plumber asks.
"No," I say. "I don't think they would be much help in a place this large."
"They can do a surprisingly good job." This worries me. I do not want to heat my house with space heaters. I want the heat back on, and just raising the subject seems to imply that is in question. He speculates whether Nicor will pressure test the lines when they return—could cause other leaks. Old house like this, one you jiggle one pipe, others could go.
"Yeahhhh..." I imagine the Nicor guy saying, "You're going to need to replace ALL these pipes. And your basement is a foot too shallow. That's not up to code..."
I try not to think about it. I do think about all the people everywhere who this happens to who aren't johnny-on-the-spot types. Who don't leap to get that plumber. Or can't find one. Or pay for it. And wonder which is more dangerous: a slow gas leak? Or a house without heat in February when it's 10 degrees outside?
My wife reaches Nicor, and is told someone will be by before midnight. Eight hours away. I place my fingers on a radiator. Still warm. That's good. Minutes to cut your heat, hours to get it back. That's life as I understand it.
My wife reaches Nicor, and is told someone will be by before midnight. Eight hours away. I place my fingers on a radiator. Still warm. That's good. Minutes to cut your heat, hours to get it back. That's life as I understand it.
The plumber sent by Nicor Home Solutions arrives, about 15 minutes after Village Plumbing leaves. He seems very young. We send him away with apologies.
There seems nothing to do but write a column, which I am doing now. If a meteor were headed toward earth to destroy it, I'd probably do the same. I can decide later whether this is the sort of hale, we're-in-it-together problem that readers can relate to, or a terrified bleat of white privilege by a suburban burgermeister who for a few hours glimpsed the skull of bureaucratic bungling that normally is kept well-fleshed out and smiling for me. (Editor's note: the latter, which is why you're reading it here and not in the newspaper).
There seems nothing to do but write a column, which I am doing now. If a meteor were headed toward earth to destroy it, I'd probably do the same. I can decide later whether this is the sort of hale, we're-in-it-together problem that readers can relate to, or a terrified bleat of white privilege by a suburban burgermeister who for a few hours glimpsed the skull of bureaucratic bungling that normally is kept well-fleshed out and smiling for me. (Editor's note: the latter, which is why you're reading it here and not in the newspaper).
My wife goes in the basement, finds a space heater the size of a large lady's purse that I didn't remember we had, and sets it up near her computer in the living room. I place my hand two inches from its grill.
"It heats the air for inches," I say. But after a while, it does have some slight effect.
The snow is falling, in big flakes. Quite pretty, under usual circumstances.
At 4:30 I say, "Whatever we do for dinner, let's bake something."
"Right," my wife replies, "I'll make some corn bread..." She pauses—do you see this coming? I don't—then starts laughing.
"The gas is off," she says.
At 4:30 I say, "Whatever we do for dinner, let's bake something."
"Right," my wife replies, "I'll make some corn bread..." She pauses—do you see this coming? I don't—then starts laughing.
"The gas is off," she says.
We put on our Land's End fleeces. I slip on a pair of fingerless gloves. It's 60 degrees in the house. At 5:30 we eat an early dinner. Hearty tomato soup with gnocchi. It feels very Eastern European, to be sitting in our kitchen in our coats eating hot soup. Almost an adventure. Like camping in your kitchen.
Darkness falls. I notice that all the trivial crap that usually dominates my low-level consciousness has fallen away. Getting the heat back on is all that matters.
At 6:30 p.m. another Nicor guy shows up. Before he even knocks on the door he tramps around to the side of the house and turns the gas on. First thing, he goes into the kitchen to see if the stove lights. Then we tramp into the basement and he lights the pilot light on our boiler and fires it up, then does the same on our hot water heater. He is niceness itself.
After he leaves, I first of course inform social media, which shares my relief. Then wonder if we handled it properly. Maybe we should have saved money by not calling Village Plumbing and just waiting for Nicor Home Solutions to send somebody. But I had no reason to assume Nicor would get somebody out, and quick action seemed important. Anyway, done now.