Maybe it's best to just say what happened.
Blufish is an excellent Glenview restaurant, on Willow Road. Good food, good service, good prices. A definite Manhattan vibe to the room, with its high ceiling and chandeliers. My boys love it. I do too, and go there whenever I can. Twice this week, to celebrate their being home. The first time, Wednesday, with the older boy. We both ordered chirashi bowls — raw fish over rice and daikon. I ordered an extra piece of tobiko — fish eggs — and he asked for an ebi, or sweet shrimp. One ebi. Tuck that thought aside.
Friday I was back with my wife and the younger boy. I got the chirashi, again — I really like the chirashi. He got a salad with chicken, and ordered a sweet shrimp. The boys love sweet shrimp.
The meals came — the waitress apologized that the sweet shrimp was on the way. When it arrived, it was not a sweet shrimp, singular, but eight sweet shrimp. We all looked at the plate, and immediately explained we hadn't ordered eight.
"But I checked with you!" she said. I instantly realized what had happened. My son had asked for "a sweet shrimp" and she had asked back, "eight sweet shrimp?" Say it out loud. "A sweet shrimp." "Eight sweet shrimp." Sounds almost the same, particularly in a loud restaurant.
She hurried away. We ate in silence. The plate of sweet shrimp sat there, untouched. Then she returned, said it was no problem, we should enjoy the extra seven shrimp, adding, "I'll have to pay for it." That brought us all up short. It didn't seem right. But we didn't know what else to do. I suggested she take the platter of food — $42 worth of sweet shrimp — for herself. No. But we didn't want seven extra sweet shrimp, especially not paid for by this young lady. We had plenty of food. I don't even like sweet shrimp. We left it on the table.
I pondered what to do "Do you want me to talk to your manager?" I asked her. I figured, explain, ooze some charm, get the waitress off the hook. She said no. I asked my wife — maybe we should split the cost with her? Both parties are to blame. She thought not — we had ordered plainly enough. The fault wasn't ours. I decided to pretend it hadn't happened, paid the bill — after checking that we had been charged for one sweet shrimp, not eight — adding the typical 20 percent tip. She had apologized at the end, which counts for a lot in my book. But I left with a gnawing sense of unease. The meal felt mitigated, reduced. The misunderstanding might have been hers, but we participated in it, albeit unwittingly. Maybe we should have split the cost of the wasted meal. At home, I had to stiff-arm the urge to go back, slip her a $20. I'd never miss it and it might help her. But I shook that notion off. Maybe the experience would inspire her to get the order right next time. What do you think? Did I do the right thing?
Friday I was back with my wife and the younger boy. I got the chirashi, again — I really like the chirashi. He got a salad with chicken, and ordered a sweet shrimp. The boys love sweet shrimp.
The meals came — the waitress apologized that the sweet shrimp was on the way. When it arrived, it was not a sweet shrimp, singular, but eight sweet shrimp. We all looked at the plate, and immediately explained we hadn't ordered eight.
"But I checked with you!" she said. I instantly realized what had happened. My son had asked for "a sweet shrimp" and she had asked back, "eight sweet shrimp?" Say it out loud. "A sweet shrimp." "Eight sweet shrimp." Sounds almost the same, particularly in a loud restaurant.
She hurried away. We ate in silence. The plate of sweet shrimp sat there, untouched. Then she returned, said it was no problem, we should enjoy the extra seven shrimp, adding, "I'll have to pay for it." That brought us all up short. It didn't seem right. But we didn't know what else to do. I suggested she take the platter of food — $42 worth of sweet shrimp — for herself. No. But we didn't want seven extra sweet shrimp, especially not paid for by this young lady. We had plenty of food. I don't even like sweet shrimp. We left it on the table.
I pondered what to do "Do you want me to talk to your manager?" I asked her. I figured, explain, ooze some charm, get the waitress off the hook. She said no. I asked my wife — maybe we should split the cost with her? Both parties are to blame. She thought not — we had ordered plainly enough. The fault wasn't ours. I decided to pretend it hadn't happened, paid the bill — after checking that we had been charged for one sweet shrimp, not eight — adding the typical 20 percent tip. She had apologized at the end, which counts for a lot in my book. But I left with a gnawing sense of unease. The meal felt mitigated, reduced. The misunderstanding might have been hers, but we participated in it, albeit unwittingly. Maybe we should have split the cost of the wasted meal. At home, I had to stiff-arm the urge to go back, slip her a $20. I'd never miss it and it might help her. But I shook that notion off. Maybe the experience would inspire her to get the order right next time. What do you think? Did I do the right thing?








